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My tire dealer talked me into purchased the plan and when I needed them they did not answer their phone and then they denied coverage on a tire in spite of the fact that I sent them the required documents and a photo of the torn up tire (which was a 100,000 mile tire...
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#1089221
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Very good experience. We bought tires through Tire Rack. One blew out. Tire Rack asked us to return to installer to verify the damage, we did. Tire Rack sent a new tire, which we had to pay for, and they told us they would send a reimbursement check. A couple days...
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4.7
#959828
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I purchased Sonsio road hazard insurance, it is worthless. When I submitted a claim as requested, they keep asking for documentation to avoid paying the claim. It's a SCAM! Our tires were damaged, when we hit road debris, the two front tires had to be replaced and we...
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1.0
I didn't like
  • Not paying legitimate claims
#877117
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I had a very similar experience on March 21, 2016. My auto repair shop said they would call Sonsio to verify that the damage was from a road hazard and I believe they did, because they're very conscientious. Lo and behold, Sonsio has no record of the shop's call. 3...
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Anonymous
Anonymous

UPDATE: After I posted my complaint here, I filed a complaint with the Better Business Bureau (www.bbb.org). 5 weeks later, Sonsio sent me a check for the tire in the mail. Go...

#823896
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Sonsio - ONLINE BUYER BEWARE!
I bought a Nokian tire from tiresbyweb.com in August 2014. I paid an additional $20.25 for a Sonsio "Defender" road-hazard warranty. In March 2015 I hit a pothole that destroyed the tire--"sidewall trauma" was the diagnosis of the local Goodyear shop that installed...
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Anonymous
Anonymous

I had a very similar experience on March 21, 2016. My auto repair shop said they would call Sonsio to verify that the damage was from a road hazard and I believe they did, bec...

Anonymous
Anonymous

Well we got ripped off we bought new rims and center caps were wrong they did not care

I didn't like
  • Not paying legitimate claims
#618995
Reply to reviews
Sonsio is a tire insurance that provides insurance on tires purchased from independant tire dealers. I made the mistake of purchasing Sonsio road hazard insurance when I bought a set of tires about a year ago. Recently had a blowout on one of the tires and the fun...
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Anonymous
Youre***x10

You think Sonsio is a nightmare go deal with IAS :-D

Anonymous
WatchDog

Sonsio is a horrendous company. Millions of consumers are unaware that they hold promises that are backed up by Sonsio. These guys should be shut down by regulators!

#337322
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I'm the Past President of the Florida Tire Dealer and Retreaders Association. I have had my troubles before with Sonsio which led me to stop doing business with them. I am ALL about customer service and that is EXACTLY what Sonsio lacks! Attention Tire Dealers...
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#331607
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Sonsio Claim Review

Sonsio
#786907
2.0
Details
Roadside Assistance Program Asministrator, Vanessa Sylvian, claim 209704. I used service provider that was sent by agent from the 800# provider. I was not given an option of providers! Perhaps your 800 operators should have the names of current approved providers! I would like a refund based on this information!!
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